Romeo's Kitchen and Spirits

Reviews about Romeo's Kitchen and Spirits

• 1 / 5

  By Roben Soos
  We used to come to Romeos once a month and enjoyed everyThing on the menu since prestons became Romeos. They first the good things off the menu which were our favourite like angel carbonara, deep fried fish sandwich and now the orzo. They made the Moroccan chick pee dip into a chick pee sauce. Horrible. The butter chicken sauce is horrible now that they've modified it, I got my tea without any sugar even though I asked for honey or even a tea spoon until someone came around the tea was cold. Horrible customer service for the first time. the servers seemed to have a lot of attitude. I just want to point out that changes to the recent menu are just horrible. "
  June 12, 2017
• 5 / 5

  By Kalen Gaetz
  We came here on New Year's Eve and had an amazing dinner! The food was delicious! We also had an amazing server, Erika. She was so good helping us make decisions from her menu and was very attentive. All around great time! We'll be back!
  May 11, 2017
• 5 / 5

  By R Dewit
  My original review must have actually been based upon a bad night for this location, as after a second visit, I now have no qualms about updating my review.
  After a period of time I did receive a response from the owner (I thought I would be alerted to a response by Google, but a co-worker actually is the only one that brought it to my attention!?). Romeo's Nicole responded saying that they would like to address my concerns and treat my boss and I if we gave them another chance. I can say that I am glad that we did try Romeo's again, as the food and service we received this time was fantastic! My boss and I commented positively on each dish we had ordered, all with a superb blending of taste and presentation. I ordered a 'Dark and Dirty' as an initial 'test', and our server pleasantly responded that she was not aware of what the drink was, but would happily 'Google' it for me! I was happy to tell her what it actually was, and she cheerfully returned with exactly what I simply wanted. The simple things make me smile. The menu does not include a 'Steak Sandwich' anymore, so I ordered the New York Striploin steak. It was a tasty cut, and grilled to exactly what I asked for. The "Blondie' dessert was originally going to be served with banana, but we substituted it with strawberries, as suggested by our server. A delicious conclusion to an excellent meal! I would like to thank Nicole and her team for making me a 'believer' in Romeo's again, and for assisting me to save face with my boss ;)
  
  Original Review;
  Must have been a bad night. Our server asked if we would like drinks and I ordered a "Dark and Dirty". A short while later the server returned, plunked a menu in front of me and told me that those were no longer on the menu and that I need to order from what is currently on the drinks menu. I smiled and explained to her that a 'Dark and Dirty' is simply a dark rum and coke. She smiled back and said she would check with the bartender to determine if they had that in stock? She did return with what tasted like a dark rum and coke so I was satisfied. I then ordered a steak sandwich (which I had previously 3 months ago and enjoyed) and received a breakfast steak cut in half and doubled up on a piece of bread, topped with a "Giant" onion ring that actually had the diameter of a toonie (no joke). When I had originally been asked by the server how I wanted my steak done, I had responded 'medium rare'... you can imagine just how they were able to accommodate that request in a piece of steak a little over a 1/4" thick (doubled up was supposed to be OK?). I brought this to the attention of our server and she said she would discuss it with the cook...and returned with a single larger onion ring on a plate! I was definitely wishing I had not recommended this restaurant to my boss, who was sitting across from me. At the end of our meal I asked again about the steak sandwich, and our server responded that the menu was in the process of changing and that they did not have stock of all items on the current menu. I would suggest that, if that is the case, you let your guest know that you are out of stock and suggest another item on the menu, and to not make substitutions based on what is available in the kitchen at the time. I ended up paying full price for that steak sandwich and $9.00 more for my dark rum and coke (I guess I did get a bonus onion ring). I stay at this hotel monthly, but will certainly reconsider the convenience of stepping downstairs for a bite to eat at this restaurant.
  April 09, 2017
• 1 / 5

  By Bubu Bear
  Ravioli and fettuccine had watery sauce.
  Portions were abnormally small(cost cutting came to mind). Very overpriced for what you actually get. I dine out a lot and maybe 1 restaurant out of 100 will compell me to even bother writing a review.
  
  Romeos being attached to a hotel I was expecting a good meal at premium cost. Being served runny pasta with small portions definite letdown. I didn't even bother to complain and just went to eat again somewhere else.
  October 26, 2016
• 4 / 5

  By Krista Clark
  Really great food in a lovely setting
  September 02, 2016